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Dear Customers,
Safe and timely delivery of your orders is our priority. In order to provide you with the best shopping experience, we would like to inform you about our packaging and shipping process:
PACKAGING
While preparing your order, we package your products carefully. Each product is wrapped in special packaging to protect it from breakage and damage. We take extra protective measures for fragile and sensitive products. We act in line with sustainability and environmental awareness by using environmentally friendly packaging materials.
SHIPMENT
Your orders are processed as soon as possible after payment confirmation. Reliable and fast delivery is ensured with Yurtiçi Kargo assurance. During the delivery process, you will be informed with the cargo tracking number. If you want, you can easily track the stage of your order.
DELIVERY TIME
Generally, your orders are delivered within 2-5 business days after payment is confirmed. However, times may vary depending on the cargo company's busyness and the distance of the delivery address. Delivery time for international shipments may vary depending on the selected shipping option and the country's customs procedures.
CUSTOMER SERVICE
If you have any questions or concerns, you can reach our customer service team 24/7. We will be happy to assist you in the best way possible.
We are pleased to work to deliver our quality products to our valued customers on time and safely. If you have any feedback or suggestions, please feel free to share with us.
Regards, Wholesale Cactus Customer Services [email protected]
The plant was in very good condition and very well looked after. Although I only received this, you also sent me a free "Astrophytum capricorne" which was in great condition. In addition, I have not come across the quality of the potting mortar you use at other vendors (I will not name them, but there are well-known ones among them) until now. I also applied the application I have made to the cacti I have bought for years for “Parodia chrysacanthion”; First I cleaned the roots, pruned them halfway and let them dry. It will wait for 7 days in an airy but not direct sun place, then it will settle into its pot. After 3 days, he will get his first water. I'm attaching a picture of the plant's roots cleaned and pruned. I bought 4 more cacti from you with a second order because the plant was very well taken care of.
Interest, price quality is very good.